LuxRedo

Privacy Policy

LuxRedo (“we,” “our,” “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your information when you use our website, mobile application, and services (collectively, the “Platform”). By using LuxRedo, you agree to the terms of this Privacy Policy. If you do not agree, you should discontinue use of our Platform.

  1. Information We Collect a. Information You Provide Directly We collect information you provide when you: Create an account (name, email address, phone number, shipping/billing address, payment details). List an item for sale (photos, item descriptions). Make a purchase (shipping details, payment method). Communicate with us (customer support messages, dispute resolution). b. Information We Collect Automatically When you use LuxRedo, we may automatically collect: Device and browser information. IP address and location data. Usage data (pages viewed, time spent on the site, clicks). Transaction history. c. Information from Third Parties We may receive information from: Payment processors. Shipping carriers. Identity verification services.
  2. How We Use Your Information We use your information to: Create and manage your account. Facilitate buying and selling transactions. Process payments and send payouts. Communicate with you about your account, orders, and support requests. Prevent fraud and verify authenticity of items. Improve our Platform, services, and user experience. Send marketing communications (if you opt in).
  3. How We Share Your Information We do not sell your personal information. We may share your information with: Other Users: Limited to necessary details for transactions (e.g., shipping address for orders). Service Providers: Payment processors, shipping carriers, IT support, analytics providers. Legal Requirements: If required by law, subpoena, or court order. Business Transfers: In case of merger, acquisition, or sale of assets.
  4. Cookies & Tracking Technologies We use cookies, pixels, and similar technologies to: Keep you logged in. Remember your preferences. Analyze usage patterns to improve services. Show relevant advertising. You can disable cookies in your browser settings, but some features of the Platform may not work properly.
  5. Data Security We use industry-standard encryption and security measures to protect your information. However, no system is 100% secure, and we cannot guarantee complete protection.
  6. Your Rights Depending on your location, you may have the right to: Access, update, or delete your personal information. Request a copy of your data. Opt out of marketing emails at any time by clicking “Unsubscribe.” Request restriction of certain data processing activities. To exercise your rights, contact us at [Insert Email].
  7. Data Retention We retain your information for as long as needed to provide services, comply with legal obligations, resolve disputes, and enforce agreements.
  8. Third-Party Links Our Platform may contain links to third-party websites. We are not responsible for their privacy practices.
  9. Children's Privacy LuxRedo is not intended for children under 18. We do not knowingly collect information from minors.
  10. Changes to This Policy We may update this Privacy Policy from time to time. Changes will be posted with a revised “Effective Date.”
  11. Contact Us If you have questions about this Privacy Policy, please contact: LuxRedo Email: hello@luxredo.com Website: luxredo.com